#Xact telesolutions professional

The professional and service-oriented team at XACT Telesolutions can provide customized solutions tailored to your particular email needs to help your business operate more efficiently, with technical assistance available 24 hours a day, seven days a week.įor more information on XACT Telesolutions, or to learn how XACT can assist your company with call center order taking or email management, contact Kathy Gray at Kathy.Gray(at)MyXACT(dot)com, call 80, or visit. 'This allows you to focus on other more pressing aspects of your business with the peace of mind that email communications are being handled appropriately.' 'The team at XACT consists of tried and true experts in customer service, so they will be able to swiftly, accurately, and happily answer any questions or inquiries that your company receives via email,' Gray said. to work with Brady Mills Nashville website developers for new features and updates to our site. XACT Telesolutions' experienced agents are trained to follow your company's business process, which allows for accurate email communications and a fast turnaround in fielding and responding to customer messages. With email management from XACT Telesolutions, businesses can expect consistent and rapid responses to both product and service inquiries from potential customers, email support for order taking requests, and answers to frequently asked questions related to the company’s products and services. 'Our email management services will offer our clients the same great level of service that they have come to expect from our call management programs, simply in a different medium. 'As an established call center services firm, we are excited to take our experience in dealing with customers on behalf of our clients and apply that knowledge and skillset to email management,' said Kathy Gray, the director of business development at XACT Telesolutions. XACT Telesolutions' state-of-the-art email management program enables busy organizations to outsource their email communication, allowing those companies to spend time on other important tasks by leaving emails up to the industry experts at XACT. This estimate is based upon 2 Xact TeleSolutions work from home Support Service agent wages report(s) given by employees or estimated in relation to. Not Sure About Xact as the best solution? See other top reviews on answering service companies below.XACT Telesolutions, an award-winning leader in the call center industry, is now offering the same level of high-quality service to clients in need of email management, the company recently announced. Website is cluttered and to find information about specific offers and call center solutions.Ĭlients: American Society of health System Pharmacists, Excelsior College, GoldMail, Directo, DormRoom Movers, High Beam Research, BioIQ The have a cost effective call center service and streamlined training.Ĭons: Their online chat service was not very impressive not informative. Pros: Xact offers modern technology and advanced call routing solutions. Strategic Partners: They try and offer their clients the complete package - and they’ve partnered with people who help them achieve those goals. Their team atmosphere is one that is hardworking and diligent. The core principals of why are based on their company culture of teamwork.

Their mission statement may tell you why!Ĭompany Culture: XACT specialists love working for them and they truly enjoy what they do. Xact Telesolutions Review Pros, Cons, And Alternatives Xact Telesolutions 7107 Crossroads Blvd, Suite 103 Brentwood, TN 37027 40 Overall Rating About Xact. What makes them unique in the products and services they deliver to various clients. Their employees are trained using a forward-thinking Wiki training system to ensure that their clients truly receive the best of the best in service and quality. Their flexibility supplemented their professional management style. XACT delivers high-quality services that streamline internal processes and have had a positive impact. The team answers questions about orders and products.

Their Technology: State of the art call processing technology along with direct Internet integration allows them to service customer needs with the best platform available. XACT provides call center support services for a publishing company. Meet the proven leaders of XACT and understand the difference we provide to their clients under their exceptional direction and management. With more than 100 years combined experience, the proof is in the leadership. Xact Telesolutions Review | Pros, Cons, And Alternatives

Xact telesolutions